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What types of payments do you accept?
How long will it take to receive my order?
What kind of paper and printing do you use?
Is the candy included?
How do I wrap my candy bars?
Can I add a photograph to my wrapper?
Can I design my own wrapper with different graphics or my own idea or layout?
Proofs & Color
Q: What types of payments do you accept?
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A:
We accept Visa,Mastercard, Discover and American Express.
All orders taken online using credit cards are encrypted and highly secure. We use the highest quality encryption and authentication of all customer sensitive data, including credit card numbers.
We also accept eChecks, Visa and MasterCard through Paypal.
Paypal e-mail address to send money to is: orders@bigdaycreations.com
We also accept personal checks and money orders. We will provide the mailing address upon completion of your purchase.
Q: How long will it take to receive my order?
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A:
1) You place your order.
2) We design and email you a preview of your order within 2-3 business days. If you opt to mail a check or money order, your proof(s) will be sent after payment is received.
3) You approve your proof(s) by replying to the email. Feel free to make any changes to the wrapper at this time.
4) After your approval is received, your order will be shipped within 2-4 business days (depending on your order) by Priority Mail (2-4 days shipping time). Express Overnight shipping available.
Orders needed within 5 business days require the rush order charge in addition to the Express Mail Shipping Charges. Your order will become our priority and your order will ship promptly.
Q: What kind of paper and printing do you use?
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A:
We use only commercial grade papers and cardstocks for all of our products.
All candy wrappers are printed on a glossy finish paper.
We only use commercial Xerox Laser printers for a smudge and smear free product!
Q: Is the candy included?
A:
We currently Do Not offer finished product with the candy. You can purchase Hershey's 1.55oz bars in packs of 36 at Costco and Sam's Club.
Q: How do I wrap my candy bars?
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A:
All of our wrappers some with pre-applied, paper backed adhesive right on the wrapper. There's no need to purchase messy glue sticks or double-sided tape with our wrappers, unlike many of our competitors!
Wrapping instructions for the 1.55oz wrappers are included with every order.
All 1.55oz wrappers also come with your color choice of #30 paper backed foil. View the foil colors available here
Q: Can I add a photograph to my wrapper?
A:
Absolutely! We can add a photo to pretty much any of our items!
Add your logo to a miniature wrapper and make a great business card! For a limited time, add a photo or logo only $5.00!
Click here to see tips for scanning and sending your photograph.
Q: Can I design my own wrapper with different graphics or my own idea or layout?
A:
Sure! You can choose any graphics from the web site at no additional charge.
We have access to thousands of additional graphics if you are looking for a specific theme or graphic. The charge for a custom wrapper with graphics not shown on the website is $10.00.
If you don't see what you're looking for, just email us info@bigdaycreations.com
We are able to design items to match any type of theme or popular children's characters.
Q: Proofs & Color
Will the colors look like what I see on my monitor?
A:
Because of wide differences in computer monitor calibration, some printed colors may not exactly match the colors on your specific monitor.
We do our best to give you a very close representation of your final product including the use of all ribbons and papers if available at time of mock-up, close color matches, and envelopes. T
he colors of your final product may differ from the online proofs due to variations in proofing printers and monitor calibration. We do not guarantee the colors of your items to match what you see on your monitor.
If you have any reservations regarding the color(s) of your printed pieces, please request a sample prior to printing.
Big Day Creations is not responsible if the colors do not match the colors as you see them on your monitor.
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